The Vacation Home Regulations
The Vacation Home Regulations for Colombo Palace Cagliari.
For a pleasant and safe stay, it is good to know the rules of the house's internal regulations. The rules to be observed are not only those established by law, but more simply, they are dictated by common sense and mutual respect. For any further information, please contact the apartment owner with confidence.
How to behave within the apartments of Colombo Palace?
Read the regulations
Check-In Check-Out
Check-in is allowed from 4:00 PM to 8:00 PM on the day of arrival, and you must vacate the premises by 10:00 AM on the day of departure. Different times may be agreed upon at the time of booking.
Identification Document
Upon arrival, each guest is required to provide their personal identification document (identity card or passport) to the owner, so that they can record the details with the competent office.
Personal Effects
Each guest is responsible for the custody of their personal belongings left in the apartment; the owner is not responsible for their unfortunate theft. The apartment is equipped with safes with electronic combination locks.
Behavior
Each guest is responsible for their behavior in the house and in the surrounding area, and in the event of incidents attributable to them, they will be called upon to compensate for the damages following evaluation.
Damages and Hazards
The owner of the property has the right, in the absence of the guest, to enter the apartment to prevent damages or hazards, promptly informing the guest of their entry.
Key Delivery
The guest is given the keys to the entire property; in case of loss, please notify the owner promptly. Costs for replacing locks due to compromised security will be charged.
What is Prohibited?
- Any disturbing noise is prohibited from 2:00 PM to 4:00 PM and from 11:00 PM to 8:00 AM, both inside the apartment and in external areas such as verandas and gardens. During other times, behavior that respects condominium regulations is advised.
- Hanging towels, sheets, or clothing outside the provided clothesline is strictly prohibited.
- Hosting parties at home or causing any kind of disturbance to neighboring residents in the same building as the apartment is strictly prohibited.
- Equipment and appliances that are not part of the apartment's offer may only be used with the owner's authorization.
- Pets are not allowed.
- In case of loss or damage to facilities, furniture, appliances, or equipment in the apartment, the guest must notify the owner immediately. If the loss or damage is due to the guest's fault, they will be required to compensate for the value of the lost item or damage.
- It is strictly forbidden to remove appliances or parts of the equipment provided in the apartment (towels, blankets, dishes, etc.).
- Smoking is prohibited inside the apartment.
- Please only flush toilet paper down the toilet.
- The apartment is not available for: PARTIES, BACHELOR AND BACHELORETTE PARTIES, BIRTHDAYS.
- The apartment will not be rented to individuals engaged in ILLEGAL ACTIVITIES. The use of DRUGS is prohibited.
Internet Access
The owner provides guests with the password for high-speed internet access with their own PC, tablet, or phone with wireless system.
Very Important
Reasons why the security deposit may not be refunded:
- If the check-out time set at 10:00 AM is not respected (unless agreed with the owner).
- Damage to furniture or other apartment equipment.
- If the number of guests does not match the one indicated at the time of booking and contract.
The homeowner has the right to suspend the lease for guests who violate the provisions of this internal regulation.
Guest Behavior
- Empty and dispose of all waste inside the house (only differentiated waste will be allowed at check-out, and only in minimal quantities).
- Leave all dishes clean.
- Turn off all lights in the apartment, air conditioning, etc.
- Close all windows and doors of the apartment.
- Leave dirty towels in the shower and clean towels folded on the bed.
- Return the keys to the apartment owner. The owner is fully available for any observations, requests, or compliments.
The confirmation of the reservation and the beginning of the use of the rented unit imply the reading and acceptance of the house regulations, as well as its full observance. Emergency unique phone number:
112 (Police, Fire Brigade, Emergency Medical Service)
Persons to contact in case of need or assistance:
- Colombo Palace: tel. 3513537108
- Giovanni: tel. 3351355581
- Simone: tel. 3270246204
Waste Disposal:
The municipality of Quartu Sant'Elena respects the DOOR-TO-DOOR DIFFERENTIATED WASTE COLLECTION of solid urban waste; all information will be provided at check-in.
PENALTY OF €50.00 FOR NON-DIFFERENTIATED WASTE LEFT AT CHECK-OUT. (only differentiated waste in minimal quantities will be allowed at check-out)
LINEN and APARTMENT CLEANING: The apartment is delivered with 1 set of linen including sheets and towels, cleaned and sanitized by a specialized company. The cost of the service is charged to the guest at €85.00
An extra change of linen is OPTIONAL for stays longer than 10 nights, and the cost of the service will be charged to the customer at €20.00 PER DOUBLE KIT OR CRIB KIT.
An extra cleaning can be requested, and the cost of the service will be charged to the customer at €65.00.
EXTRA SERVICES:
Rental of Baby Seat: € 10.00 per stay
Rental of Crib: € 20.00 per stay
Rental of Changing Table: € 20.00 per stay
Rental of Stroller: € 20.00 per stay
SERVICES: The provision of meals and drinks, surveillance, custody, and daily cleaning of the premises is excluded by the Landlord. The final cleaning is the responsibility of the Lessee as indicated above; however, guests are kindly requested to leave the premises tidy.
NOISE: The Lessee is requested to use the television and any audio systems at a volume that respects quiet and rest, both inside and outside the apartments, especially during the following times: from 2:00 PM to 4:00 PM and from 11:00 PM to 8:00 AM. Excessive noise is prohibited at any time of the day and may result in the termination of the lease contract.